We were doing a presentation at
the International Association of Counsellors and Therapists, IACT, Daytona,
Florida, May, 2013. Our topic was:
About Asking
Questions?
When Part I was completed, it was
time do the demonstration. For this we needed a volunteer with a problem. One of
the class offered his problem:
I can never
finish my morning appointments on time!
We were just
about to do the demonstration, when we decided to offer the entire class their
chance to see how they would do. At the core of our presentation is the
axiom:
Unless you can
get an answer that elucidates the nature of the problem,
you cannot solve
the problem.
So we went down the line. The
first person was a lady in the front row. She asked:
How do you
feel about
not being
able to finish your morning appointments on time?
The man was utterly frank and
told her that he just felt rotten for failing to complete all his morning
appointments on time. Once he completed his answer, I intervened:
You asked your
question and this is the answer you got.
Please mark
it.
The second person on the first
row was a lady and she said, "I have the same question." "Put it to him then," I
said. She got the same answer and I asked her to mark it.
The third on the row
was a man and he asked:
If I gave
your $1,000.00 are you telling me
you would
not be able to finish your morning appointment on
time?
He gave it a moment's thought and
then he replied, "I am going to
give it my darndest best shot!" To the questioner I then asked him to mark his
answer.
When everyone had their first
round, i then asked the class:
From the answers you
got,
is there any one of
you who can now solve his problem?
No one could.
We were to go on, so that
everyone had 5 questions and their 5 answers.
No one had any answer that could
solve their problem.
Now I am sure you remember the
Bandlerian Rule of 5 we shared with:
If you fail X once it is
an event..
If you fail X twice it is
a coincidence.
If you fail X thrice it
is the work of the Devil.
If you fail X four times
it is the work of God.
If you fail X five times,
it is you.
We were shocked to discover that
none of them asked a question that elucidated the volunteer's
problem.
So, now it was our
turn.
This was our
question:
Who schedules your
morning appointments?
He replied, "My
secretary."
Now there are
secretaries who boss their bosses. So, we had to ask this 2nd
question:
Can you tell your
secretary that there will be a new a new opus operandum
as to how to
schedule your morning appointments?
There was distinct pause and then
he said, "I think I can."
I replied, "You
think?" There was now a longer pause. Then he blurted out:
"All right, I will do
it!"
This raised a problem for us. To
solve it we had to apply the Rule of 5 to find if it was possibly true that
people-in-general, with exceptions, just do not know how to ask good questions.
Over a two month period we had a chance to check with 7 consecutive groups of
people. And to our amazement we found that they could not ask good questions to
elucidate the nature of problems.
The consequences of this are
humungous. Just one example, if you are in Court and your lawyer asks the wrong
question, with your answer that will be in accord with his question, you could
lose your case.
It is for this that we decided,
for the first time ever, to put on a workshop on:
How to Ask
Questions?
You can imagine the scope of the
problems to do this workshop as it goes to the core of human linguistics and
human semantics plus the concomitant issues of human intentions and emotions
et alia.
The notice for it is posted in
our website.
No comments:
Post a Comment